Privacy Policy

Last Updated: December 2025

Developer: Gridwork Studio
Contact: zoppiteam@gmail.com

1. Introduction

Gridwork Studio ("we", "our", or "us") operates the Zoppi mobile application (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We are committed to protecting your privacy and being transparent about how we handle your information when you use the Zoppi mobile application.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, password (encrypted)
Profile Data: Selected character personality (Wise, Cheer, or Grumpy)
Task Data: Productivity and wellness tasks you create
Chat Messages: Conversations with Zoppi AI (stored temporarily for context)
Subscription Data: Purchase history, trial status, premium membership status

2.2 Automatically Collected Information

Device Information: Device type, operating system version
Usage Data: App interactions, feature usage, task completion statistics
Push Notification Token: For sending reminders (if you grant permission)
Analytics Data: App performance, crashes, errors (anonymized)

3. How We Use Your Information

Provide Core Services: Task management, AI chat, progress tracking
Personalization: Character-specific messaging and reminders
AI Chat Responses: Generate motivational support using Google Gemini AI
Push Notifications: Send daily reminders and task notifications
Subscription Management: Process payments, manage trials, handle refunds
App Improvement: Analyze usage patterns, fix bugs, improve features
Customer Support: Respond to inquiries and troubleshoot issues
Legal Compliance: Comply with applicable laws and regulations

4. Third-Party Services

We use the following third-party services to operate Zoppi:

4.1 Google Firebase (Cloud Storage & Authentication)

Purpose: User authentication, data storage, cloud functions
Data Shared: Email, password (encrypted), profile data, tasks, chat messages
Privacy Policy: firebase.google.com/support/privacy

4.2 Google Gemini AI (Conversational AI)

Purpose: Generate AI chat responses
Data Shared: Your messages, task stats, selected personality
Data Retention: Google retains data according to their AI services policy
Privacy Policy: policies.google.com/privacy

4.3 RevenueCat (Subscription Management)

Purpose: Manage in-app subscriptions, trials, and payments
Data Shared: User ID, purchase receipts, subscription status
Privacy Policy: revenuecat.com/privacy

4.4 Expo Notifications (Push Notifications)

Purpose: Deliver push notifications for task reminders
Data Shared: Push notification token, message content
Privacy Policy: expo.dev/privacy

5. Data Retention

Active Accounts: Data retained as long as your account is active
Deleted Accounts: All data permanently deleted within 30 days of account deletion
Chat History: Stored for current session, may be retained for AI context improvement
Analytics: Anonymized data may be retained for longer for app improvement

6. Your Rights

6.1 Access Your Data

You can view your profile data and tasks directly in the app (Account Settings).

6.2 Delete Your Data

To delete your account and all associated data:

Go to Account Settings
Tap "Delete Account"
Confirm deletion (requires re-authentication)
All data will be permanently deleted within 30 days

6.3 Export Your Data

6.4 Opt-Out of Notifications

You can disable push notifications in your device settings or snooze notifications in the app.

7. Data Security

Encryption: Passwords are hashed and encrypted
Secure Transmission: All data transmitted over HTTPS
Firebase Security Rules: Access controls prevent unauthorized access
Regular Updates: Security patches applied regularly

Note: No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Children's Privacy

Zoppi is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we discover that we have collected data from a child under 13, we will delete it immediately.

9. International Users

Zoppi is operated in the United States. If you are located outside the U.S., your data will be transferred to and processed in the U.S. By using Zoppi, you consent to this transfer.

10. GDPR Compliance (For EU Users)

If you are in the European Union, you have the following rights under GDPR:

Right to Access: Request a copy of your data
Right to Rectification: Correct inaccurate data
Right to Erasure: Delete your account and data
Right to Data Portability: Receive your data in a structured format
Right to Object: Object to data processing for specific purposes

To exercise these rights, contact us at zoppiteam@gmail.com.

11. CCPA Compliance (For California Users)

If you are a California resident, you have the following rights under CCPA:

Right to Know: What personal information we collect and how we use it
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt-out of the sale of your personal information (we do not sell your data)
Right to Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise these rights, contact us at zoppiteam@gmail.com.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Updating the "Last Updated" date
Sending an in-app notification
Posting a notice on this page

Continued use of Zoppi after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, contact us at zoppiteam@gmail.com

14. Medical Disclaimer

Zoppi is designed for general wellness and productivity tracking. It is NOT intended for medical diagnosis, treatment, or clinical therapeutic use.

Task reminders (including medication reminders) are for convenience only—always follow your doctor's instructions
Do not rely on Zoppi for medication dosage or health decisions
For medical advice, diagnosis, or treatment, consult a licensed healthcare provider
In case of emergency, call emergency services immediately

By using Zoppi, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use the app.