Support
Need help with Zoppi? We're here for you. Check out the frequently asked questions below, or reach out to us directly.
Contact Us
Email us at zoppiteam@gmail.com
We typically respond within 48 hours.
Frequently Asked Questions
What is Zoppi and what does it do?
Zoppi is an AI-powered productivity and wellness companion app for iOS. It combines a todo list, habit tracker, self-care planner, water intake tracker, daily routine builder, goal setter, and focus tools into one friendly app. Zoppi features three unique AI personalities — Wise, Cheer, and Grumpy — that motivate you and help you maintain balance between productivity and self-care.
How much does Zoppi cost?
Zoppi offers a free 7-day trial with 10 AI chat messages per day. After the trial, you can subscribe to premium:
- Monthly: $2.99/month
- Yearly: $29.99/year (saving 17%)
Premium includes unlimited AI chat messages, all three personalities, and access to future premium features.
What features does Zoppi offer?
Zoppi offers a complete productivity and wellness toolkit:
- Todo list and task manager
- Habit tracker
- Self-care planner
- Water intake tracking
- Daily routine builder
- Goal setting and tracking
- Focus and balance tools
- AI-powered reminders
- Three unique companion personalities (Wise, Cheer, Grumpy)
- Weekly work-life balance insights
How do I manage or cancel my subscription?
Zoppi subscriptions are managed through the Apple App Store. To manage or cancel:
- Open the Settings app on your iPhone or iPad
- Tap your name at the top, then tap Subscriptions
- Find Zoppi in the list and tap it
- Choose a different plan or tap Cancel Subscription
Note: Uninstalling the app does not cancel your subscription. You must cancel through your App Store settings.
How do I delete my account?
To permanently delete your account and all associated data:
- Open Zoppi and go to Account Settings
- Tap Delete Account
- Confirm deletion (you may need to re-authenticate)
All your data will be permanently deleted within 30 days. If you have an active subscription, make sure to cancel it separately through your App Store settings.
How does the AI chat work?
Zoppi uses AI to provide motivational support, help you stay on track with your tasks, and offer wellness encouragement. You can choose from different character personalities (Wise, Cheer, or Grumpy) that affect the tone of responses.
Important: Zoppi's AI chat is for general wellness and productivity support only. It is not a substitute for professional medical, psychological, or therapeutic advice. If you are experiencing a crisis, please contact a healthcare professional or emergency services.
How do I manage notifications?
You can control Zoppi notifications in two ways:
- In-app: Use the snooze or notification settings within Zoppi to customize your reminders
- Device settings: Go to Settings > Notifications > Zoppi to enable or disable notifications entirely
How do I report a bug or request a feature?
We love hearing from our users! To report a bug or suggest a new feature, email us at zoppiteam@gmail.com. Please include as much detail as possible, such as your device model, iOS version, and steps to reproduce the issue.